Everything you need to know about paying in our shop: which methods we accept, when you pay, what happens if a payment fails and what to expect for VAT.
Payments run through Mollie, a European payment provider. At checkout you see the methods available on your device and in your country:
The final list is always shown in the last step of checkout, where you choose the method that suits you best.
Straight away when you order. The pigeon is only yours once your payment has been received. There is no reservation without payment: until it is paid, the pigeon stays for sale to other buyers.
The payment happens entirely in Mollie’s secure environment. We never see or store your card details. After paying you return to our site automatically, where you immediately see what happens next.
Something not working, or does something look odd? Reply to that e-mail or write to us at johan@debelserracingpigeons.be; we will sort it out together.
As soon as your payment has been received you get the confirmation and your invoice as a PDF by e-mail. You will also find the invoice in your account. Businesses that entered a VAT number see that number on the invoice.
All prices are in euro and exclude VAT. A delivery in Belgium adds 6% VAT; for the countries on our list outside Belgium we charge 0% VAT (export), so there you pay exactly the price you see. The price on a product page is always excluding VAT; the total with VAT appears in your order summary, and that is the amount you finally pay.
Transport costs are paid directly to your courier, so they never appear on our invoice.
Ordering with a Belgian VAT number? Then we issue a structured e-invoice (Peppol/UBL) as well as the PDF, as the Belgian rules for invoicing between VAT-registered businesses require. Enter your VAT number at checkout and the rest happens automatically.
E-mail us at johan@debelserracingpigeons.be with your order number. See also the FAQ and our refund and return policy.